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Zomato Hikes Platform Fee Again as Profitability Push Continues

By , News Editor4 min read
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Zomato increases platform fee to ₹10 as profitability push continues

Zomato has increased its platform fee to ₹10 in several cities, up from ₹7, as the food delivery giant continues to optimize margins while balancing growth and user experience.

Key Facts

Key facts: Zomato Hikes Platform Fee Again as Profitability Push Continues
DetailValue
Deal size₹10
SectorZomato
CoverageStartup News

Zomato has quietly raised its platform fee to ₹10 in multiple Indian cities, marking the latest in a series of incremental price increases as the company pushes for sustained profitability.


Fee Increase Details


Changes:

  • Platform fee increased from ₹7 to ₹10 in several cities
  • Applied to all food delivery orders
  • Previously raised from ₹5 to ₹7 in late 2025
  • Cumulative 100% increase from original ₹5 fee

  • Profitability Strategy


    Zomato's Margin Optimization:

  • Platform fee now a significant revenue contributor
  • Combined with restaurant commission optimization
  • Blinkit (quick commerce) driving overall group profitability
  • Q3 FY26 reported EBITDA-positive for food delivery segment

  • Consumer Impact


    Market Reaction:

  • Social media backlash from regular users
  • Competitors Swiggy maintaining lower fees to gain share
  • Average order value continues to rise despite fee increases
  • Gold/Pro subscription members exempt from fee

  • Broader Context


    Food delivery platforms globally are shifting from growth-at-all-costs to sustainable unit economics. Zomato's fee increases reflect this industry-wide maturation.


    *The platform fee hike underscores the ongoing tension between profitability targets and consumer price sensitivity in Indian food delivery.*

    zomatoplatform feefood deliveryprofitabilityconsumer tech

    Reported by Ananya Raghavan. Spotted an error in this story? Request a correction or email corrections@startupory.com. See our editorial policy.

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